Privacy policy

Last Updated: Feb 20, 2026

Nomiles Safaris (“Nomiles”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have when you visit our website, contact us, or book a trip.


1) Information We Collect

We collect information in the following ways:

a) Information you provide

  • Name, email address, phone number, WhatsApp number

  • Trip details (travel dates, number of travelers, preferences, budget level)

  • Messages you send via contact forms, email, or WhatsApp

  • Special requests (dietary needs, accessibility needs, interests)

b) Information collected automatically
When you browse our website, we may collect:

  • IP address and approximate location (city/country level)

  • Browser type, device type, operating system

  • Pages visited, time spent, links clicked, referral source
    This is generally collected through cookies and analytics tools.

c) Booking and travel information (when needed)
For confirmed bookings, we may request details necessary to deliver services such as:

  • Passport details (only when required by suppliers)

  • Emergency contact details

  • Accommodation preferences and any requirements relevant to your trip

d) Payments
We do not store full payment card details on our website. Payments are handled by trusted third-party payment providers. We may store basic transaction references for accounting and confirmation purposes.


2) How We Use Your Information

We use your information to:

  • Respond to inquiries and create safari quotes/itineraries

  • Confirm and manage bookings

  • Provide trip updates and necessary travel details

  • Coordinate services with suppliers (accommodation, transport, activities)

  • Improve our website and customer experience

  • Protect our business from fraud and misuse

  • Comply with legal and accounting obligations

We do not sell your personal information.


3) Sharing Your Information

We only share information when it is needed to deliver your trip or operate our services. This may include:

  • Lodges, camps, hotels, and other accommodation partners

  • Transport providers (drivers, vehicle operators, transfer services)

  • Activity providers (where required for reservations)

  • Payment processors (to complete transactions)

  • Website and IT service providers (hosting, forms, analytics)

We share only the information that is necessary for the specific purpose.


4) Cookies and Analytics

Our website may use cookies (small files stored on your device) to:

  • Improve site performance and user experience

  • Understand how visitors use the website

  • Measure marketing performance and website traffic

You can control cookies through your browser settings. Disabling cookies may affect some site features.


5) Marketing Messages

If you choose to subscribe or opt-in, we may send occasional updates such as:

  • Safari planning tips

  • Seasonal travel updates and offers

  • Nomiles news and helpful travel guidance

You can unsubscribe at any time using the link in the email, or by contacting us at info@nomilessafaris.com.
We do not add you to marketing lists without your consent.


6) Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. However, no online transmission or storage method can be guaranteed 100% secure.


7) How Long We Keep Your Data

We keep your data only as long as necessary to:

  • Respond to your inquiry

  • Deliver and manage your trip

  • Meet legal, tax, and accounting requirements
    When data is no longer needed, we securely delete or anonymize it.


8) Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of your data (where applicable)

  • Opt out of marketing communications at any time

To make a request, contact us at info@nomilessafaris.com.


9) Children’s Privacy

Our services are designed for adults and travelers booking trips. We do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided personal data, please contact us so we can remove it.


10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.


11) Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact:

Nomiles Safaris
Arusha, Tanzania
Email: info@nomilessafaris.com
Phone/WhatsApp: +255 740 155 313